moneytime respects the privacy of everyone who visits our site to compare health insurance, and is committed to best practice privacy protection. We follow strict security procedures in both the storage and circumstances of information disclosure so you can be confident about the privacy and security of your personal information. We do everything we can to protect the personal information you provide to us, and will fully observe our responsibilities and obligations as required by law.
moneytime collects information when you complete an online form or give us your email address. Also, when you access and use our website, moneytime collects statistical information to help us understand which are the most popular pages and when the peak usage times are, along with other information that helps us improve the content and make the navigation easier.
There are two occasions when moneytime will store information about you: when you apply for a product or service through our system, and when you wish to access your mymoneytime service.
The most important of these is the first, where you supply the personal information required on your application form, which is then transmitted to the product provider (the Supplier) in order to complete the transaction.
moneytime will only collect information that is strictly relevant to the product or service that you apply for. The sort of information we need may include name, address, your family/single status and date of birth. We also need contact details, including your email address. For some financial products we will also require you to provide details of your financial situation, such as level of indebtedness, asset ownership etc. For certain insurance products we may need to collect additional information such as the nature of your employment, medical history, previous insurance history etc.
The personal information we collect from you will directly be used to facilitate the purchase of the product or service you have indicated (the primary purpose).
The moneytime system discloses the information you provide to the selected Supplier as described above. We may also use it for the purpose of tracking sales information, but without identifying individual transactions. We will not sell or rent your information under any circumstances.
We will also be using some data for market research, but this will be purely statistical, and not include any of your personal information.
By using our site you are giving us permission to use your data in this way.
You have access at all times to the information we hold about you through mymoneytime, which helps you manage all the transactions made through the moneytime website. The information you see in your mymoneytime page is the total of the information we hold, and we take all reasonable steps to ensure that the information we maintain is the same as that which you entered into the moneytime system.
We will not provide your information to a third party other than the Supplier without your individual, specific authorisation, unless directly required to do so by law.
If you choose not to take advantage of mymoneytime, we will erase all the information you have provided to us except that which is required to
satisfy any audit requirements that might arise at a later date from the transaction/s for which the information was collected;
complete moneytime's normal, system-wide backup and restore procedures that are a standard technical procedure for security and integrity purposes.
To help us keep you advised of moneytime products and services, with your permission, we may use your email address to:
moneytime has established a robust anti-spam policy, and we fulfill our obligations under the Spam Act 2003 at all times. We will not send you any unsolicited commercial electronic messages without your specific consent. moneytime also commits that we will not pass your email address to any third party.
If you want to complain about a privacy breach, you can email firstname.lastname@example.org. We will do our best to resolve your complaint as quickly as possible.
We have put in place strong technological safeguards to protect the personal information we hold on your behalf, from misuse, loss and unauthorized access, modification or disclosure. We destroy personal information we no longer need, or where you advise us to remove it, subject to the erasure constraints described above.
We do not provide links to third party sites. For more information about privacy in general, you can visit the Privacy Commissioner's website at www.privacy.gov.au.
To help us combat spam, please advise us if you receive an offensive message that seems to come from a moneytime email address. It will have been sent in error, and you should notify us immediately.
If you choose to be on our mailing list, please ensure that your profile in mymoneytime contains your current details, including any changes to your email address. You may unsubscribe at any time if you do not wish to continue receiving communications from us.
You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Statement.
moneytime Pty Ltd
PO Box 514
Queen Victoria Building NSW 1230
Australian Communications and Media Authority
02 9245 4000
1300 850 115 (Outside Sydney)
55 Clarence Street
1300 363 992
Director of Complaints
Office of the Federal Privacy Commissioner
GPO Box 5218
Sydney, NSW 1042